Privacy Policy - Paris Untold
Paris Untold

Privacy Policy

This Privacy Policy explains how Paris Untold collects, uses and protects your personal information when you use our website, contact us or book one of our experiences.

Who We Are

The website www.parisuntold.com is operated by PARIS UNTOLD, a French company registered as a SAS (Société par Actions Simplifiée).

Registered Office:
66 Avenue des Champs-Élysées
75008 Paris
France

Contact:
hello@parisuntold.com
+33 1 47 92 01 02

Information We Collect

We may collect and process the following personal information:

  • name and contact details;
  • email address and phone number;
  • booking and reservation details;
  • payment-related information;
  • communications sent through forms or email;
  • technical and browsing information such as IP address, browser type and device data.

How We Use Your Information

Your information may be used to:

  • manage bookings and reservations;
  • provide customer support;
  • send booking confirmations and operational communications;
  • improve website performance and user experience;
  • comply with legal obligations;
  • prevent fraud or unauthorized activity;
  • send marketing communications when consent has been provided.

Cookies & Analytics

Paris Untold may use cookies and similar technologies to improve website functionality and analyze website traffic.

These technologies may include:

  • Google Analytics;
  • Meta / Facebook Pixel;
  • embedded content and third-party integrations;
  • performance and functional cookies.

Users may manage cookie preferences through their browser settings or through the cookie banner displayed on the website.

Payments

Payments made on the website may be processed through secure third-party payment providers.

Paris Untold does not store complete credit card information on its servers.

Data Retention

Personal information is retained only for as long as necessary for operational, legal or administrative purposes.

Certain information may be retained longer where required by French or European regulations.

Your Rights

In accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), you may have the right to:

  • access your personal information;
  • request correction of inaccurate information;
  • request deletion of your personal data;
  • object to certain processing activities;
  • withdraw consent where applicable.

Requests may be sent to: hello@parisuntold.com

Third-Party Services

Certain services or integrations used on this website may be operated by third parties.

Paris Untold cannot be held responsible for the privacy practices or policies of external services and websites.

Data Security

Paris Untold implements reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure or misuse.

However, no method of transmission or storage on the internet can be guaranteed to be completely secure.

Changes to This Policy

Paris Untold may update this Privacy Policy from time to time.

Any updates will be published on this page.

Contact

For any questions regarding this Privacy Policy or your personal data, please contact:

PARIS UNTOLD
hello@parisuntold.com
+33 1 47 92 01 02